How Can We Help You?

Yes! We offer a variety of plant-based options:

• Vegetarian: Dishes prepared without meat but may contain dairy or eggs
• Vegan: 100% plant-based with no animal products

Look for the "Vegetarian" or "Vegan" tags on our menu items. You can also filter by dietary preferences when browsing.

Yes, we serve Halal-certified meals.

All meat used in our dishes is sourced from Halal-certified suppliers and prepared according to Islamic dietary laws.

Look for the "Halal" tag on menu items. If you have specific questions about any dish, please call us at +256 700 000 000.

We take food allergies seriously and will do our best to accommodate your needs.

If you have allergies:

• Mention your allergies in the order notes during checkout
• Call us at +256 700 000 000 after placing your order
• Our team will verify if the dish can be safely prepared

Common allergens we can avoid: Peanuts, tree nuts, gluten (with gluten-free options available).

We pride ourselves on using fresh, locally-sourced ingredients.

Our commitment to freshness:

• Daily fresh produce from local markets
• No preservatives or artificial additives
• Traditional Ugandan recipes with authentic ingredients
• Meat sourced from trusted, certified suppliers

Every dish is prepared fresh when you order - we don't serve pre-cooked or reheated meals.

Yes! We have gluten-free dishes available.

Look for the "Gluten-Free" tag on our menu items. Many traditional Ugandan dishes are naturally gluten-free, including:

• Matoke (steamed plantains)
• Sweet potatoes
• Rice dishes
• Grilled meats and fish

If you have celiac disease or severe gluten sensitivity, please inform us when ordering.

Creating an account is quick and easy:

• Click "Account icon" at the top of the page
• Click "create account button" at the bottom of the login page
• Fill in your first name, last name, username, email, and phone number
• Create a secure password
• Verify your email address

Benefits of creating an account:

• Track your orders in real-time
• View order history and reorder favorites
• Get exclusive deals and updates

Registered Users:

• Log in to your account
• Go to "My Orders" or "Track Orders"
• Click on your active order to see status updates

Guest Users:

• Check your email for the order confirmation
• Click the tracking link in the email
• Or call us with your order number: +256 700 000 000

Yes! Reordering is easy if you have an account:

• Log in to your account
• Go to "Order History"
• Find the order you want to repeat
• Click "Reorder" button
• Items will be added to your cart automatically

This feature is only available for registered users - create an account now!

To reset your password:

• Go to the login page
• Click "Forgot Password?"
• Enter your registered email address
• Check your email for a reset link
• Click the link and create a new password

The reset link expires in 1 hour for security. If you don't receive the email, check your spam folder or contact us.